Homelessness Resources

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For information about the Safe Parking Program, visit our Safe Parking Program page.

Helpful Resources for Our Neighborhoods

The City understands concerns about maintaining the quality of life in Mountain View and balancing interests of those living in vehicles with those of our neighbors. While most residents living in vehicles abide by laws, Mountain View has continued to enforce other code provisions when applicable, such as illegal waste dumping or trespassing.

  • Both residents living in vehicles and neighbors are encouraged to contact the Mountain View Police Department (MVPD) when experiencing any emergency or safety threat by dialing 9-1-1.
  • For non-emergency concerns, call the non-emergency line at (650) 903-6344.
  • You may also report vehicles parked for more than 72 hours by calling our hotline at (650) 903-6358.

How You Can Help

The best way for people to help is to volunteer or donate money or items to members of the Emergency Assistance Network (EAN), which include the Community Services Agency here in Mountain View.

Get more information about local EANs and the Community Services Agency in the following links.

Helpful Resources for Our Homeless Neighbors

Santa Clara County Hotlines

  • Call 2-1-1 for Health and Human Services in Santa Clara County
  • Homeless Helpline: Call the County Office of Supportive Housing at (408) 793-0550 to ask for assistance or report a homeless person in need in Santa Clara County (excluding San Jose)
  • Homeless can register to receive text messages about services as by sending a text message to 888777

Questions and Feedback

For questions about the City's homeless initiatives, use AskMV and choose "Homeless/Living in Vehicles" from the menu.

For questions about parking violations, use AskMV and choose "Police Department/Parking Enforcement" from the menu.

Periodic updates are also available by following the City's social media channels, which you can access through the Social Media page.

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