Collection Schedules & Holidays

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Collection Calendar & Map

Find your collection schedule, holidays observed, and set collection reminders below. 

Missed Collection or Service Questions

Call Recology at 650-967-3034 or email ContactUsRMV@Recology.com . Missed collections due to driver error or truck breakdown may be collected the same day if the drivers are still on route, or the next business day. If a non-collection notice was left, please follow the instructions to correct it.

 

Holidays

Regular Collection Days

Collection occurs on all holidays except for Thanksgiving Day, Christmas Day, and New Year's Day. If your collection day falls on or after one of these holidays, collection will occur one day later that week. For example, for the Thanksgiving holiday, Thursday collection would be made on Friday, and Friday collection on Saturday. Use the Recology Collection Calendar widget to see how holidays affect the collection schedule for your address.

Holiday Tree Recycling

For residents with individual cart service, holiday trees will be collected at no charge on your compost collection day from December 26th until the third Friday in January. If your tree was set out properly (see the Holiday Flyer for complete set-out instructions) and not collected, please contact Recology Mountain View at 650-967-3034 or email ContactUsRMV@Recology.com .

Apartment managers and businesses may arrange for on-site tree collection services by calling Recology Mountain View at 650-967-3034.

On Call Plus Services & Vouchers

No On Call Plus appointments occur during the same period as Holiday Tree Collection, between December 26th and the third Friday in January. As an alternative, residents may ask for a Voucher to take items to the SMaRT Station during this time.

Recology Call Center

Please note that Recology's customer service office may be closed on other holidays throughout the year, but collection will occur except for the holidays mentioned above. If the office is closed when you call, you may leave a phone message so that Recology can return your call when the offices reopen.

Extra Holiday Trash and Recycling

Sometimes the holidays bring more waste than fits in your carts. If you are a resident with curbside cart service, visit the Extra Services and Tags page for more information about how to dispose of extra recycling and trash.

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